When accessing the Website, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the Website and in email between you and the Website.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information that you submit (including name, email, login password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, such as sending a message through the contact form or chat box, purchasing a product in our store, or subscribing to the newsletter, as part of the process, we collect personal information you give us such as your name, address, and email address. In addition, we may use data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns in order to help us create a better experience for you. Your personal information will be used for the specific reasons stated above only.
Why do we collect personal information?
First and foremost, Radiance Marketing LLC collects information to provide and improve the services we provide. We also use your information to measure our success and performance.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with site visitors?
We may send you our newsletter, contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company and partners, send you your purchased goods, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, chat box, or postal mail.
Cookies may also be used by third-party vendors (such as Google Analytics) to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Third Party Website Links
Our website may provide links to third party websites, such as those of our affiliates, business partners and advertisers. We have no access to or control over their practices. Because Radiance Marketing LLC does not control the information policies or practices of these third party websites, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. You should review their privacy policies to learn more about how they collect and use personal information.
Protection for Children
We do not specifically market to children under the age of 13 years old nor do we knowingly collect personal information from anyone under the age of 13.
How can site visitors withdraw their consent?
Unsubscribing from mailing list. You can ask us to stop sending you marketing messages at any time by clicking the Unsubscribe link in the emails you receive from us.
Change or correct personal data. You can edit any personal data with us by emailing us here.
Deleting your data. If you don’t want us to process your data anymore, please use our contact form.
Questions and Contact Information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us here.